Terms of Service
Last updated: 6 April 2026
1. Introduction
These terms of service govern your use of the Solis Digital website and services. By accessing our website or engaging our services, you agree to be bound by these terms. Solis Digital is a digital agency based in London, United Kingdom.
2. Services
Solis Digital provides web design, local SEO, AI chatbot development, review automation, and related digital marketing services. The specific scope, deliverables, and timeline for each project will be outlined in a separate proposal or statement of work agreed upon by both parties.
3. Project Process
All projects begin with a discovery call and are formalised through a custom proposal. Work commences upon acceptance of the proposal and receipt of any required deposit. We work collaboratively with clients, providing review milestones throughout the project lifecycle.
4. Payment Terms
Payment terms are outlined in each individual project proposal. Typically, a deposit is required before work begins, with the remaining balance due upon project completion. Late payments may incur additional fees as specified in the proposal.
5. Intellectual Property
Upon full payment, clients receive ownership of all custom designs, code, and content created specifically for their project. Solis Digital retains the right to showcase the work in our portfolio and marketing materials unless otherwise agreed in writing.
6. Client Responsibilities
Clients are responsible for:
- Providing timely feedback and content as requested
- Ensuring all provided content is accurate and does not infringe third-party rights
- Reviewing deliverables within agreed timeframes
- Maintaining their own backups of content provided to us
7. Limitation of Liability
Solis Digital shall not be liable for any indirect, consequential, or incidental damages arising from the use of our services. Our total liability shall not exceed the total fees paid by the client for the specific project in question.
8. Termination
Either party may terminate a project with written notice. In the event of termination, the client shall pay for all work completed up to the date of termination. Any deposits paid are non-refundable unless otherwise specified in the proposal.
9. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact
For any questions about these terms, please contact us at info@solisdigital.co.uk.